No self-respecting pitcher throws the same way to every batter and no self-respecting salesman makes the same pitch to every client.

The key to success is being in the right place at the right time, recognizing that you are there, and taking action!

I wasn't prepared for this big room with clattering typewriters and teletype printers. You could hardly hear yourself think.

If I had a brick for every time I’ve repeated the phrase Quality, Service, Cleanliness and Value, I think I’d probably be able to bridge the Atlantic Ocean with them.

Are you green and growing or ripe and rotting?

The McDonald brothers were simply not on my wavelength at all. I was obsessed with the idea of making McDonald's the biggest and the best. They were content with what they had; they didn't want to be bothered with more risks and more demands.

We provide food that customers love, day after day after day. People just want more of it.