That's the name of the game ... pleasing the customer. If we ever lose sight of that fact, we've lost the ball game.

I guess to be an entrepreneur you have to have a large ego, enormous pride and an ability to inspire others to follow your lead.

If you work just for money, you'll never make it, but if you love what you're doing and you always put the customer first, success will be yours.

No self-respecting pitcher throws the same way to every batter and no self-respecting salesman makes the same pitch to every client.

Happiness is not a tangible thing, it's a byproduct - a byproduct of achievement.

The two most important requirements for major success are: first, being in the right place at the right time, and second, doing something about it.

All money means to me is a pride in accomplishment.