If you work just for money, you'll never make it, but if you love what you're doing and you always put the customer first, success will be yours.

If you work just for money, you'll never make it, but if you love what you're doing and you always put the customer first, success will be yours.

No self-respecting pitcher throws the same way to every batter and no self-respecting salesman makes the same pitch to every client.

If any of my competitors were drowning, I'd stick a hose in their mouth and turn on the water. It is ridiculous to call this an industry. This is not. This is rat eat rat, dog eat dog. I'll kill 'em, and I'm going to kill 'em before they kill me. You're talking about the American way - of survival of the fittest.

I like to get people fired up, fill them with zeal for McDonald's, and watch the results in their work.

The french fry is my canvas.

I saw opportunity appear in an ugly six-spindle shake machine ... and grabbed it.