The key to success is being in the right place at the right time, recognizing that you are there, and taking action!

I wasn't prepared for this big room with clattering typewriters and teletype printers. You could hardly hear yourself think.

That's the name of the game ... pleasing the customer. If we ever lose sight of that fact, we've lost the ball game.

There's a lot more future in hamburgers than in baseball.

No one of us is more important than the rest of us.

Our aim was to insure repeat business based on the system's reputation rather than on the quality of a single store or operator.

Customers tend to avoid a restaurant that's going aswamp in its own sludge.