McDonald's is a people business, and that smile on that counter girl's face when she takes your order is a vital part of our image.
The definition of salesmanship is the gentle art of letting the customer have it your way.
As long as you're green, you're growing. As soon as you're ripe, you start to rot.
I saw opportunity appear in an ugly six-spindle shake machine ... and grabbed it.
No one of us is more important than the rest of us.
It is no achievement to walk a tightrope laid flat on the floor.