I don't know of any Internet service that opens on a regional basis.

What's got me excited about the education space is the growth of the Internet over the next 10, 20, 30 years.

At Netflix, we think you have to build a sense of responsibility where people care about the enterprise. Hard work, like long hours at the office, doesn't matter as much to us. We care about great work.

Don't be afraid to change the model.

The Netflix brand for TV shows is really all about binge viewing. The ability to get hooked and watch episode after episode.

About half my work in education is U.S. political reform around school districts and charter schools, and creating more room for entrepreneurial organizations to develop. And about half on technology, which I look at as a global platform.

Do not tolerate brilliant jerks. The cost to teamwork is too high.