Don't be afraid to change the model.

I've worked very hard, but my life's always been fun.

On the Internet you get continuous innovation, so every year the streams are a little better.

I got the idea for Netflix after my company was acquired. I had a big late fee for Apollo 13. It was six weeks late and I owed the video store $40. I had misplaced the cassette. It was all my fault.

Be brutally honest about the short term and optimistic and confident about the long term.

I don't know of any Internet service that opens on a regional basis.

It is clear that for many of our members two websites would make things more difficult, so we are going to keep Netflix as one place to go for streaming and DVDs.