It is clear that for many of our members two websites would make things more difficult, so we are going to keep Netflix as one place to go for streaming and DVDs.

When we think about online learning, it's such 'early days.' Bill Gates is a wildly smart insightful guy. Yet, even a guy as smart and insightful as that, 30 years ago can say things like,'Who's every going to need more than 640K of memory?'

If the Starbucks secret is a smile when you get your latte... ours is that the Web site adapts to the individual's taste.

Do not tolerate brilliant jerks. The cost to teamwork is too high.

What's got me excited about the education space is the growth of the Internet over the next 10, 20, 30 years.

Comparing Apple to Netflix is like comparing apples to oranges, especially if the oranges made so many mistakes that people stopped eating oranges and just went back to Blockbuster.

Something will eventually replace the Internet. But it's hard to know what and when it will happen.