If the Starbucks secret is a smile when you get your latte... ours is that the Web site adapts to the individual's taste.
Reed HastingsI got the idea for Netflix after my company was acquired. I had a big late fee for Apollo 13. It was six weeks late and I owed the video store $40. I had misplaced the cassette. It was all my fault.
Reed HastingsCompanies rarely die from moving too fast, and they frequently die from moving too slowly.
Reed HastingsTruly brilliant marketing happens when you take something most people think of as a weakness and reposition it so people think of it as a strength.
Reed Hastings