Ironically, in a changing world, playing it safe is one of the riskiest things you can do.

Silicon Valley tends to believe in the individual who creates a small group and does something big.

The key thing is to invest in the future and what that means is when you're deploying technology or you're a technology business, is to make sure that you're keeping on the innovation cycle, where you're both creating and adopting the new business practices, and the new techniques in order to drive your business the right way.

Ironically, in a changing world, playing it safe is one of the riskiest things you can do.

The challenge when you think about product distribution is: how are you competing for potential customers or potential members time?

When you have an idea, a classic entrepreneurial impulse is to hold the idea close to you and not tell people and that's almost always a mistake.

I think we realized the depth of frustration through the current political process. So we said, "OK, we know there's a serious problem here, we know we need to work on it," and now it's "Oh, we need to work on it a lot faster."