During normal times or boom times, there are some parts of the business that are going to so well, that that can cover for weakness and other parts of the business. What happens during recessions, is you have less windfalls just helping you cover mistakes. You have to be more careful about not making mistakes.

Trust and mutual value creation helps both employer and employee compete in the marketplace.

Good ideas need good strategy to realize their potential.

I don't normally think of like most successful moments, because like most entrepreneurs, I tend to think that however how high of a mountain I've climbed, I'm always looking at the next mountain to climb.

I am most heartened when I'm talking to a team when they're reasoning to each other.

What is an entrepreneur? Someone who jumps off a cliff and builds a plane on the way down.

It's very conventional to say that you're a contrarian these days.