All successful people - not just entrepreneurs - have got things wrong over and over again before finding the right solution.
Richard BransonTo succeed in business you need to be original, but you also need to understand what your customers want.
Richard BransonLook, I think that when we started Virgin Atlantic 30 years ago, we had one 747 competing with the airlines that had an average of 300 planes each. Every single one of those have gone bankrupt because they didn't have customer service. They had might, but they didn't have customer service, so customer service is everything in the end.
Richard Branson