If you're bringing up kids, you just want to smother them with love and praise and enthusiasm. So I don't think you can mollycoddle your kids too much really.

Success Comes from listening to your customer.

I have always looked on my businesses not just as money-making machines, but as adventures that can, I hope, make people better off.

I never learned the rules in the first place. To change the game is at the heart of what Virgin stands for, so the company culture has always been: "Don't sweat it: rules were meant to be broken."

Early on in your career, find someone better than yourself to run the business on a day-to-day basis. Remove yourself, maybe even from the building, and from the nitty-gritty. That way, you're going to be able to see the bigger picture and think of new areas to go into.

Allowing my people to have a good work-life balance by working flexibly is very important to me.

People are no different from flowers. If you water them, they flourish. If you are not nice to them, they shrivel up