A generation ago, the image was that you had to trample everyone else down to succeed; but I don't believe that makes good business sense.

My mother always taught me never to look back in regret but to move on to the next thing.

I am constantly pushing myself and my own expectations and have always found that I've always come out better for it. Fear is human nature, but turning fear into opportunity is what will make a difference. I would much rather look back at my life saying "I can't believe I did that," than, "What if I had done that?"

Everything in your business can be outsourced... if you're not emotionally attached to doing it all.

Making the extra effort to say thanks in a genuine, personal manner goes a long way. It is pleasurable to do, and it encourages more of the same good behavior.

Doing good is good for business.

The extraordinary thing about the record industry is how success can take off without warning.