We're introducing separate rooms with double beds in all of our planes so people can actually go with their partner and have a proper night's sleep...

With all my employees, I listen to them, trust in them, believe in them, respect them and let them have a go! I never believe I know better than they do and have been fortunate over the years to build up a very strong management team whom I can trust and take advice from.

If something can't be explained on the back of an envelope, it's rubbish.

I think sometimes when you come from a conservative background, you want to rebel a little bit. I dropped out of school at 15 and learned early in life that saying yes was a lot more fun than saying no. If you have the opportunity to explore the skies and attempt something people haven't done before - well, I was damned if I was going to sit around watching television while someone else was doing it.

Please be polite. Nothing in life should erode the habit of saying thank you to people or praising them.

You've got one go in life, so make the most of it.

Actually, we did a fun April Fools' thing with Google a couple of years ago, which we called Virgle. And we looked for volunteers to go on a one-way trip to Mars.