If I'm setting up a new business I'll spend three or four months learning everything there is about that business, everything there is about that subject and then I will find good people to run it on a day-to-day basis, but whilst they're running it at least I know what they're talking about when they come back to me.

Whether you are launching a start-up or leading an established company, you should start establishing your social media presence if you haven’t already.

You've got one go in life, so make the most of it.

I myself have benefited from many mentors throughout my life.

To be successful, you have to be out there, you have to hit the ground running, and if you have a good team around you and more than a fair share of luck, you might make something happen. But you certainly can't guarantee it just by following someone else's formula.

Purpose is not an add-on, it’s not an initiative. It is a culture change and it never finishes

If you look after your staff, they'll look after your customers. It's that simple.