I'm not the sort of person who fears failure.

I've taken many knocks over the years but it has only made me stronger and more determined to succeed.

If you are seizing on a new business opportunity, deliberately move your customers' expectations up a few notches and consistently over-deliver on your promises - you will leave your competitors struggling to catch up.

Having a good network can be invaluable. It opens doors for you and allows you to enter into opportunities that are beneficial to your business.

To be a great leader, you must be a great listener

Find somebody else to run your business on a day-to-day basis.

Build your own business team. Survival in business requires a synergy of skills.