The brand is only as good as your products, so.. if people have a good experience on Virgin Atlantic or if they have a good experience on Virgin trains or.. if they have a Virgin mobile phone and they can get straight through to our people and they're well looked after and then they'll try the next product that we launch.
Richard BransonMy parents brought me up with this philosophy. You must do things. You mustn't watch what other people are doing. You must not listen to what other people are doing.
Richard BransonI think entrepreneurship is our natural state--a big adult word that probably boils down to something much more obvious like playfulness.
Richard BransonIt's never easy to set up any business, but it comes back to determination and drive and the love of what you do!
Richard BransonMy mother always taught me never to look back in regret but to move on to the next thing.
Richard BransonI wanted to be an editor or a journalist, I wasn't really interested in being an entrepreneur, but I soon found I had to become an entrepreneur in order to keep my magazine going.
Richard BransonIf you offer people a decent service, if you give them you know Internet access, if their phones are not cut off on the trains, you know if you have plugs where they can plug in their computers, and if you have a smiling, cheerful staff; and if you can travel really quickly, then you can make a success out of the rail business.
Richard Branson