I've taken many knocks over the years but it has only made me stronger and more determined to succeed.

The entrepreneurs who succeed usually want to make a difference to people’s lives, not just their own bank balances.

Be bold, brave and not afraid to fall on your face and ultimately you will succeed

It is important to remember that life is not a dress rehearsal and that none of us should waste our time on doing things that don’t spark fires within us. My golden rule for business and life is: We should all enjoy what we do and do what we enjoy.

A successful business must have a sound knowledge of its market and work on how its product or service will be different, stand out and improve people's lives. If you can ensure it responds to a real need in the market place, your business can punch well above its weight.

Being an entrepreneur simply means being someone who wants to make a difference to other people's lives.

If you offer people a decent service, if you give them you know Internet access, if their phones are not cut off on the trains, you know if you have plugs where they can plug in their computers, and if you have a smiling, cheerful staff; and if you can travel really quickly, then you can make a success out of the rail business.