I've taken many knocks over the years but it has only made me stronger and more determined to succeed.

It's never easy to set up any business, but it comes back to determination and drive and the love of what you do!

Listen to the customer's complaint and act fast.

Most skills can be learned, but it is difficult to train people on their personality.

Nothing else even comes close.

I think that you're going to get so much more out of life if you just say yes at every opportunity.

...making profits is important because it keeps all our people in jobs and, you know, it keeps what we - what we've created going, but, you know, what we're - what I get my - what I'm proud about doing is creating companies which we're really proud of, you know, which we can really be proud of and a byproduct of that hopefully will be that they'll be profitable and be able to pay the bills.