One day offices will be a thing of the past

I rely far more on gut instinct than researching huge amounts of statistics.

Having a personality of caring about people is important. You can’t be a good leader unless you generally like people. That is how you bring out the best in them.

In the beginning it was just about the business - now it's about the brand.

I am prepared to try anything once.

Life can seem rather unreal at times. Alive and well and loving one day. No longer there the next.

And ever since then [I] have set up businesses basically out of frustration. I mean, I set up Virgin Atlantic with one second-hand 747 because I hated the experience of flying on other people's airlines. And I thought, you know, I could try to create the kind of airline that I'd like to fly on. And people liked it.