The most important thing for entrepreneurs is not to be put off by failure.

A company is people … employees want to know… am I being listened to or am I a cog in the wheel? People really need to feel wanted.

The years I would have spent at University, I spent building Student Magazine and Virgin Records. For me that was far more fun and satisfying. I have treated everyday as the University education I never had and think I learnt more about business and life than I would have at University in the process.

Every risk is worth taking as long as it's for a good cause, and contributes to a good life.

The brand is only as good as your products, so.. if people have a good experience on Virgin Atlantic or if they have a good experience on Virgin trains or.. if they have a Virgin mobile phone and they can get straight through to our people and they're well looked after and then they'll try the next product that we launch.

Drive, determination, passion and hard work are all free and more valuable than a pot of cash.

Spend more time smiling than frowning and more time praising than criticizing.