So I've seen life as one long learning process. And if I see - you know, if I fly on somebody else's airline and find the experience is not a pleasant one, which it wasn't in - 21 years ago, then I'd think, well, you know, maybe I can create the kind of airline that I'd like to fly on.

Don't be afraid to take that leap into the unknown.

I am always working on the go.

Chance favors the prepared mind. The more you practice, the luckier you become.

Every success story is a tale of constant adaption, revision and change.

Allowing my people to have a good work-life balance by working flexibly is very important to me.

If you don't succeed at first, there's no need for the F word (Failure). Pick yourself up and try, try again.