Every business, like a painting, operates according to its own rules. There are many ways to run a successful company. What works once may never work again. What everyone tells you never to do may just work, once.

Setting customer expectations at a level that is aligned with consistently deliverable levels of customer service requires that your whole staff, from product development to marketing, works in harmony with your brand image.

The extraordinary thing about the record industry is how success can take off without warning.

Having colleagues nearby, whether at the beach or in a crypt, means the ideas are always flowing

I think entrepreneurship is our natural state--a big adult word that probably boils down to something much more obvious like playfulness.

Breaking the rules and challenging convention is in the DNA of every successful entrepreneur.

There is no point in starting your own business unless you do it out of a sense of frustration.