If you create something that makes a difference in people's lives, you are likely to become a business success as well

Half the art of ballooning is to make your crashes so gentle that you can fool yourself into calling them landings.

One thing is certain in business, you and everyone around you will make mistakes.

You shouldn't be looking for people slipping up, you should be looking for all the good things people do and praising those.

I am a great believer that you need passion and energy to create a truly successful business.

London is one of the most exciting cities in the world with so many fantastic pubs and restaurants. I would urge people to get out there and see as much as possible.

Communicate your passion clearly, concisely and with genuine conviction.