Through the right people focusing on the right things, we can, in time, get on top of a lot if not most of the problems of this world. And that's what a number of us are trying to do.

There is no point in starting your own business unless you do it out of a sense of frustration.

Above all, you want to create something you're proud of.

To achieve consistently terrific customer service, you must hire wonderful people who believe in your company's goals, habitually do better than the norm and who will love their jobs; make sure that their ideas and opinions are heard and respected; then give them the freedom to help and solve problems for your customers. Rather than providing rules or scripts, you should ask them to treat the customer as they themselves would like to be treated - which is surely the highest standard.

All good leaders listen to their people and empower them to go away and turn any innovative ideas they have into a reality.

I also know, as an entrepreneur myself, you face new obstacles every day and you need to have the perseverance to see them through.

And [we hope to sell] the clean fuels to other airlines. I mean, the exciting thing about the breakthrough with clean fuels for the airline industry is there's only 1,700 pumps in the world that fill up the airlines.