It is important in life to turn adversity to success

So I've seen life as one long learning process. And if I see - you know, if I fly on somebody else's airline and find the experience is not a pleasant one, which it wasn't in - 21 years ago, then I'd think, well, you know, maybe I can create the kind of airline that I'd like to fly on.

Dream big and you will be presented with the opportunity to lead the world on an incredible adventure.

I believe a good leader brings out the best in people by listening to them, trusting in them, believing in them, respecting them and letting them have a go.

The jet stream is a very strong force and pushing a balloon into it is like pushing up against a brick wall, but once we got into it, we found that, remarkably, the balloon went whatever speed the wind went.

We don't actually plan to launch new businesses over the next few years, but we are planning to take the ones we have into new territories.

Find somebody else to run your business on a day-to-day basis.