I am a great believer that you need passion and energy to create a truly successful business. Remember many new businesses do not make it and running a business will be a tough experience, involving long hours and many hard decisions - it helps to have that passion to keep you going.

By nature I am curious about life, and this extends to my business.

Be bold, brave and not afraid to fall on your face and ultimately you will succeed

A generation ago, the image was that you had to trample everyone else down to succeed; but I don't believe that makes good business sense.

Free publicity and word of mouth is probably the best and cheapest form of advertising. Learn to use it to your advantage.

I was never, ever interested in becoming a businessman or an entrepreneur. If I was a businessman, or saw myself as a businessman, I would have never gone into the airline business.

With the casino and the beds, our passengers will have at least two ways to get lucky on one of our flights.