If you are seizing on a new business opportunity, deliberately move your customers' expectations up a few notches and consistently over-deliver on your promises - you will leave your competitors struggling to catch up.

Free publicity and word of mouth is probably the best and cheapest form of advertising. Learn to use it to your advantage.

You only live once, and I just don’t want to waste a minute of my life.

I think business needs to have a heart and to have a heart a company must be more than just a moneymaking machine.

We have a business that some people feel pollutes, and I happen to agree with them. ... And so on the basis of trying to do good and, you know, hopefully turn a profit, what we did was we pledged that we'd put all the profits from our airline business into trying to develop clean fuels.

It is not for me (to decide). It is up to the company to decide whether the price is fair or not.

I enjoy the company of other people. That's where I get most of my satisfaction from