I decided there must be room for another airline when I spent two days trying to get through to People Express.
Richard BransonAnd ever since then [I] have set up businesses basically out of frustration. I mean, I set up Virgin Atlantic with one second-hand 747 because I hated the experience of flying on other people's airlines. And I thought, you know, I could try to create the kind of airline that I'd like to fly on. And people liked it.
Richard BransonIf you are glass half empty type of person, maybe you just havenโt been holding the right glass
Richard Branson