The ability to bounce back after a setback is the single most important trait an entrepreneurial venture can possess.

I've been taught not to have any regrets. If we were to add up all of the hours spent regretting mistakes and use that time to develop new ideas, who knows how many brilliant new businesses would be created.

Rather than getting nostalgic...embrace the new opportunities and challenges available to you now.

I never really felt secure until I was well into my 30s, because anytime I had success, I would invest in new projects.

I was never, ever interested in becoming a businessman or an entrepreneur. If I was a businessman, or saw myself as a businessman, I would have never gone into the airline business.

The funny thing is people won't let me pay for things. I'll be in a restaurant and the manager will say, 'Oh no, it's on the house.'

I think business needs to have a heart and to have a heart a company must be more than just a moneymaking machine.