Good customer service begins at the top. If your senior people don't get it, even the strongest links further down the line can become compromised.

To have created one of the most respected companies in the world. Not necessarily the biggest.

Whether we're fighting climate change or going to space, everything is moved forward by computers, and we don't have enough people who can code

In 30 years time, as technology moves forward even further, people are going to look back and wonder why offices ever existed.

It's obviously incredibly important to keep the body fit in order to keep the mind fit, and be able to find time for friends.

If you are a new startup company, try not to arouse the interest or suspicion of your competition; especially if they are a bigger company. They can crush you while you are still in your startup phase. Lie low while still strengthening your bottom line.

Can you afford to ignore China? It's like saying you can afford to ignore the internet. I don't think so.