Smiling can be a competitive advantage. It makes everyone feel better and every situation brighter.

Clearly in the eyes of the consumer; the brand has not been diluted, but we must guard against that happening at all costs.

I have always lived my life by making lists: lists of people to call, lists of ideas, lists of companies to set up, lists of people who can make things happen. Each day I work through these lists, and that sequence of calls propels me forward.

I enjoy the company of other people. That's where I get most of my satisfaction from

Learn to use your brain power. Critical thinking is the key to creative problem solving in business.

Develop the business around the people; build it, don't buy it; and, then, be the best.

Well, I'm somebody who is just living ...living life, and if I get frustrated by something, then I like to try to put it right.