The quality of business communications has become poorer in recent years as people avoid phone calls and face-to-face meetings, I can only assume, in some misguided quest for efficiency.

Having a personality of caring about people is important. You can’t be a good leader unless you generally like people. That is how you bring out the best in them.

Have passion for what you do; believe in yourself and your product and your customer; persevere; delegate; listen. Have fun. Today, I add: "Do good".

The ability to bounce back after a setback is the single most important trait an entrepreneurial venture can possess.

THE KEY TO GENERATING LOYALTY AND RISING ABOVE THE GENERAL NOISE SEEMS TO BE ALL ABOUT CREATING AN AUTHENTIC VOICE.

Grow internally first. Strengthen your bottom line first before considering external growth.

All in all, the internet is a force for good, providing young entrepreneurs with access to an incredible wealth of information, has changed the way we see the world and is also a great source of innovation and entrepreneurial opportunities.