The quality of business communications has become poorer in recent years as people avoid phone calls and face-to-face meetings, I can only assume, in some misguided quest for efficiency.

Screwing business as usual fundamentally recognises that doing good is good for business.

Innovation happens when people are given the freedom to ask questions and the resources and power to find the answers.

I don't buy a lot of things. I like to create things. I've been lucky enough to be able to build my beautiful island in the Caribbean. I certainly haven't regretted that.

Learning and leadership go together. Too much credit goes to me for what we have achieved at Virgin but the successes happen from working and learning with some of the world's most inspiring and inspired people.

Success Comes from listening to your customer.

Learn to use your brain power. Critical thinking is the key to creative problem solving in business.