Pre-suasion is the practice of getting people sympathetic to your message before they experience it.
Robert CialdiniThe factor that frequently determines whether people are going to make a particular choice is not the factor that counsels wisely or the one that leads to the greatest economic benefit. It's the one that's top of the consciousness in the moment.
Robert CialdiniThe truly gifted negotiator, then, is one whose initial position is exaggerated enough to allow for a series of concessions that will yield a desirable final offer from the opponent, yet is not so outlandish as to be seen as illegitimate from the start.
Robert CialdiniThere's a difference between a mystery and a question. Questions demand answers, but a mystery demands something more valuable-explanation.
Robert Cialdini