If you want plenty of experience in dealing with difficult people, then have kids.

Not being in tune with your customers is like living in an alternate reality; the way you think your customers feel about your product is not always the same as what your customers really think about your product.

A single question can be more influential than a thousand statements.

Negotiating techniques do not work all that well with kids, because in the middle of a negotiation, they will say something completely unrelated such as, 'You know what? I have a belly button!' and completely throw you off guard.

Success is not in what you have, but who you are.

If you want plenty of experience in dealing with difficult people, then have kids.

Enthusiasm is excitement with inspiration, motivation, and a pinch of creativity.