Over the decades, you got various companies involved in making escalators and you've got Metro varying between internal repair crews and contractors. They're dealing with old equipment, which of course is prone to break down, and the repair crews don't even know what's busted or who made the busted parts till they tear the things open. Then sometimes they have to go back to the shop and manufacture parts, because the original maker has gone out of business.
Robert James ThomsonIf the Metro general manager, Paul Wiedefeld, says those extra hours for maintenance are necessary to help fix the system and make it safer, then that gets top priority.
Robert James ThomsonDrivers tend to look for other drivers, rather than for pedestrians or cyclists.
Robert James Thomson