Good leaders must first become good servants.

Moral authority is another way to define servant leadership because it represents a reciprocal choice between leader and follower. If the leader is principle centered, he or she will develop moral authority. If the follower is principle centered, he or she will follow the leader. In this sense, both leaders and followers are followers. Why? They follow truth. They follow natural law. They follow principles. They follow a common, agreed-upon vision. They share values. They grow to trust one another.

Where there is not community, trust, respect, ethical behavior are difficult for the young to learn and for the old to maintain.

The work exists for the person as much as the person exists for the work.

For the person with creative potential there is no wholeness except in using it.

The servant leader is servant first. It begins with the natural feeling that one wants to serve.

On an important decision one rarely has 100% of the information needed for a good decision no matter how much one spends or how long one waits. And, if one waits too long, he has a different problem and has to start all over. This is the terrible dilemma of the hesitant decision maker.