Purpose and laughter are the twins that must not separate. Each is empty without the other.

The best leaders are clear. They continually light the way, and in the process, let each person know that what they do makes a difference. The best test as a leader is: Do those served grow as persons; do they become healthier, wiser, freer, more autonomous, more likely themselves to become leaders?

Ego can’t sleep. It micro-manages. It disempowers. It reduces our capability. It excels in control.

The servant leader is servant first. It begins with the natural feeling that one wants to serve.

For the person with creative potential there is no wholeness except in using it.

Servant leadership always empathizes, always accepts the person, but sometimes refuses to accept some of the person's effort or performance as good enough.

The quality of a society will be judged by what the least privileged in it achieves.