Love without laughter can be grim and oppressive. Laughter without love can be derisive and venomous. Together they make for greatness of spirit.

Good leaders must first become good servants.

The only test of leadership is that somebody follows.

The work exists for the person as much as the person exists for the work.

The servant leader is servant first. It begins with the natural feeling that one wants to serve.

Not much happens without a dream. And for something great to happen, there must be a great dream. Behind every great achievement is a dreamer of great dreams. Much more than a dreamer is required to bring it to reality; but the dream must be there first.

One must not be afraid of a little silence. Some find silence awkward or oppressive. But a relaxed approach to dialogue will include the welcoming of some silence. It is often a devastating question to ask oneself, but it is sometimes important to ask it - 'In saying what I have in mind will I really improve on the silence?