Servant leadership always empathizes, always accepts the person, but sometimes refuses to accept some of the person's effort or performance as good enough.

The quality of a society will be judged by what the least privileged in it achieves.

The most serious failure of leadership is the failure to foresee

Behind every great achievement is a dreamer of great dreams.

Where there is not community, trust, respect, ethical behavior are difficult for the young to learn and for the old to maintain.

One must not be afraid of a little silence. Some find silence awkward or oppressive. But a relaxed approach to dialogue will include the welcoming of some silence. It is often a devastating question to ask oneself, but it is sometimes important to ask it - 'In saying what I have in mind will I really improve on the silence?

Good leaders must first become good servants.