Don't assume, because you are intelligent, able, and well-motivated, that you are open to communication, that you know how to listen.
Robert K. GreenleafOn an important decision one rarely has 100% of the information needed for a good decision no matter how much one spends or how long one waits. And, if one waits too long, he has a different problem and has to start all over. This is the terrible dilemma of the hesitant decision maker.
Robert K. GreenleafPurpose and laughter are the twins that must not separate. Each is empty without the other.
Robert K. Greenleaf