Even the frankest and bravest of subordinates do not talk with their boss the same way they talk with colleagues.

A statement of vision is the overarching purpose, the big dream, the visionary concept-something presently out of reach-so stated that it excites the imagination and chlalenges people to work for something they do not yet know how to do.

The servant-leader is servant first... It begins with the natural feeling that one wants to serve, to serve first. Then conscious choice brings one to aspire to lead. That person is sharply different from one who is leader first.

Even the frankest and bravest of subordinates do not talk with their boss the same way they talk with colleagues.

Moral authority is another way to define servant leadership because it represents a reciprocal choice between leader and follower. If the leader is principle centered, he or she will develop moral authority. If the follower is principle centered, he or she will follow the leader. In this sense, both leaders and followers are followers. Why? They follow truth. They follow natural law. They follow principles. They follow a common, agreed-upon vision. They share values. They grow to trust one another.

Don't assume, because you are intelligent, able, and well-motivated, that you are open to communication, that you know how to listen.

Who is the enemy? Who is holding back more rapid movement to the better society that is reasonable and possible with available resources?...Evil, stupidity, apathy, the 'system' are not the enemy...The real enemy is fuzzy thinking on the part of good, intelligent, vital people...In short, the enemy is strong natural servants who have the potential to lead but do not lead, or who choose to follow a non-servant.