There`s sort of a chilling effect on non-profits and the media and a lot of other places because the establishment is so powerful. That`s where the money is.

Cynicism is the largest obstacle to social change. Cynicism is dangerous because people throw up their hands and say, "Well it's not possible. Why should I even try?"

If you want to be a change agent, you have to ready to fail.

What characteristics are most important in creative workers? One quality you need is inventiveness. You need to be able to take whatever product or service you are providing and figure out ways of making it better, faster, cheaper. The other quality is empathy and insight into what people might want, even though they don't even know their wants, probably because there's no product or service to test their wants.

We are born, we grow up, we live our lives as best we can. If we are thoughtful we are good parents and good partners. If we are wise we strive for integrity and intimacy. If we are fortunate we discover love and joy. If we are able, we make the world a little better than we found it.

In a world where routine production is footloose...competitive advantage lies not in one-time breakthroughs but in continual improvements. Stable technologies get away.

The world of politics is divided between people who are introverts - who lose a little bit of energy out of each interaction they have so that by the time the day ends, after 1,000 interactions, they're exhausted - and people like Bill Clinton who are extroverted - who get a little bit of energy from each interaction.