Values are shaped and refined by rubbing against real problems, and people interpret their problems according to the values they hold.
Ronald A. HeifetzProgress on problems is the measure of leadership; leaders mobilize people to face problems, and communities make progress on problems because leaders challenge them and help them to do so.
Ronald A. HeifetzExercising leadership is an expression of your aliveness... But when you cover yourself up, you risk losing something as well. In the struggle to save yourself, you can give up too many of those qualities that are the essence of being alive, like innocence, curiosity, and compassion.
Ronald A. Heifetz