What people resist is not change per se, but loss.

Yesterday's adaptations are today's routines.

I think that notion of leadership is bankrupt.

Values are shaped and refined by rubbing against real problems, and people interpret their problems according to the values they hold.

Conflict is the primary engine of creativity and innovation. People don't learn by staring into a mirror; people learn by encountering difference.

Knowing how the environment is pulling your strings and playing you is critical to making responsive rather than reactive moves.

Your inspiration taps hidden reserves of promise that sustain people through times that induce despair. You enable people to envision a future that sustains the best from their past while also holding out new possibilities.