Change is like putting lipstick on a bulldog. The bulldog's appearance hasn't improved, but now it's really angry.
Rosabeth Moss KanterThe difference between "winners" and "losers" is not whether they face obstacles and setbacks - we all do, and it is inevitable that plans do not unfold exactly as imagined or that unexpected events surprise us or that a few mistakes happen. The real difference is that "winners" bounce back from a fumble or a loss by refusing to panic, analyzing the situation and looking for positive actions they can take to correct the problem, and then go on to resume winning.
Rosabeth Moss KanterA basic truth of management - if not of life - is that nearly everything looks like a failure in the middle.
Rosabeth Moss KanterCompetition has never been more threatening than it is now. Innovative thinkers challenge the status quo in their organizations. They are often viewed as "troublemakers." They threaten the defenders of the status quo. So competition within an organization can also be brutal. The most effective leaders overcome "the ideology of comfort and the tyranny of custom" by being change agents themselves. They encourage and reward innovative thinking. I have observed that people only resist changes imposed on them by other people.
Rosabeth Moss Kanter