Throughout human history, people have developed strong loyalties to traditions, rituals, and symbols. In the most effective organizations, they are not only respected but celebrated. It is no coincidence that the most highly admired corporations are also among the most profitable. Why? Because everyone involved is committed to certain non-negotiable core values. Traditions keep them alive. Rituals such as special occasions reaffirm them. Symbols serve as constant reminders of their enduring importance.

To stay ahead, you must have your next idea waiting in the wings.

I was determined to achieve the total freedom that our history lessons taught us we were entitled to, no matter what the sacrifice.

A basic truth of management - if not of life - is that nearly everything looks like a failure in the middle.

Change is like putting lipstick on a bulldog. The bulldog's appearance hasn't improved, but now it's really angry.

Peter Drucker being one of the most important influences because he has helped to think differently about organizational leadership and management. Frankly, I learn something of value from everyone I meet. My Harvard colleagues. My students. The executives I work with. For an eager student, which is what I am, there is so much to be learned from everyday experiences. I'm a sponge. Always will be.

Mindless habitual behavior is the enemy of innovation.