I was determined to achieve the total freedom that our history lessons taught us we were entitled to, no matter what the sacrifice.

In the most innovative companies there is a significantly higher volume of thank yous than in companies of low innovation.

Leadership is one of the most enduring, universal human responsibilities.

Leaders is the new organisation do not lack motivational tools, but the tools are different from those of traditional corporate bureaucrats. The new rewards are based not on status but on contribution, and they consist not of regular promotion and automatic pay rises, but of excitement about the mission and a share of the glory of success.

The degree to which the opportunity to use power effectively is granted to or withheld from individuals is one operative difference between those companies which stagnate and those which innovate.

The behavior of people and the culture of an organization are very different in winning streaks and losing streaks. But what both have in common is their momentum - once winners' or losers' habits and culture take hold, they tend to perpetuate themselves.

The importance of discretion increases with closeness to the top of a hierarchical organization.