Confidence is the sweet spot between arrogance and despair-consisting of positive expectations for favorable outcomes.

Thinkers, makers and traders are the DNA of the world class company

It is crucial to recognize, reward, and celebrate accomplishments.

The degree to which the opportunity to use power effectively is granted to or withheld from individuals is one operative difference between those companies which stagnate and those which innovate.

The most radical thing we can do is connect people to one another. That starts conversations toward a vision for change.

Leaders must wake people out of inertia. They must get people excited about something they've never seen before, something that does not yet exist.

Lack of opportunity breeds dreams of escape. But professionals and managers who have invested in their careers do not leave the work force as frequently as discouraged workers in lower status occupations. Instead, they keep working, but they escape emotionally by defining achievement in professional, not company, terms. ... Thus, the potential for being stuck as career uncertainty grows takes its toll in weakening attachment to any particular employer.