It takes courage to speak up against complacency and injustice while others remain silent. But that's what leadership is.

A vision is not just a picture of what could be; it is an appeal to our better selves, a call to become something more.

No" is always an easier stand than "Yes.

Leaders are more powerful role models when they learn than when they teach.

Competition has never been more threatening than it is now. Innovative thinkers challenge the status quo in their organizations. They are often viewed as "troublemakers." They threaten the defenders of the status quo. So competition within an organization can also be brutal. The most effective leaders overcome "the ideology of comfort and the tyranny of custom" by being change agents themselves. They encourage and reward innovative thinking. I have observed that people only resist changes imposed on them by other people.

Leaders is the new organisation do not lack motivational tools, but the tools are different from those of traditional corporate bureaucrats. The new rewards are based not on status but on contribution, and they consist not of regular promotion and automatic pay rises, but of excitement about the mission and a share of the glory of success.

Confidence is the sweet spot between arrogance and despair-consisting of positive expectations for favorable outcomes.