I've found that small wins, small projects, small differences often make huge differences.

In the most innovative companies there is a significantly higher volume of thank yous than in companies of low innovation.

Power is America's last dirty word. It is easier to talk about money - and much easier to talk about sex - than it is to talk about power.

Even the new feminist research on sex-role socialization and sex differences has sometimes had the unfortunate consequence of creating a new set of stereotypes about what women feel and how women behave. Despite the large amount of overlap between the sexes in most research, the tendency to label and polarize and thus to exaggerate differences remains in much reporting of data, which may, for example, report the mean scores of male and female populations but not the degree of overlap.

Winning becomes easier over time as the cornerstones of confidence become habits.

After years of telling corporate citizens to 'trust the system,' many companies must relearn instead to trust their people - and encourage their people to use neglected creative capacities in order to tap the most potent economic stimulus of all: idea power.

Creativity does not derive from order but from the attempt to impose order where it does not exist, to make new connections.